Answers to the questions that come before a project.
On this page you will find answers to the questions that most often come before working together. For a single topic in depth, a link leads on to the matching service, and current developments around websites and visibility are picked up by the blog. If questions remain, just get in touch by phone or via the contact form.
Working together & process
How does working together go, from first contact to result?
At the start there is a conversation in which you describe your plan and get an honest assessment of which path is worthwhile. From that comes a concrete proposal. If it fits, I take on strategy, design and implementation throughout, until the result stands and is handed over to you.
How long does it take from start until the website is online?
That depends on scope. A lean website can stand within a week, domain and web space included, a large presence takes longer. If it needs to go especially fast, that too is possible, provided your brief is clear and my workload allows it. A tight schedule does show up in the price, though. I name the realistic frame after the first conversation.
Do I really work with just one person?
Yes. From the first idea to handover you have one point of contact who understands and is responsible for the project. You do not have to translate between strategy, design and technology, because all of it sits in one hand. For specialised tasks, partners join in; the responsibility stays with me.
What if a task requires special knowledge?
Then reliable partners with years of experience take on the implementation, for instance the technical delivery of campaigns. You still have only one point of contact: I coordinate and am responsible for the result, while the specialist task sits with specialists.
How quickly are you reachable?
To an enquiry via the contact form I reply within one working day as a rule, personally. During a project there is a fixed, direct line instead of changing contacts. You always speak with the person who actually does the work.
Do we have to meet in person or can it be done remotely?
Mostly the work runs electronically, via phone, video call and email. That works smoothly across the entire German-speaking region. How we handle it in detail is up to you: a meeting in person can be arranged in Vienna and the surrounding area, but it is not necessary for a good result.
In which region do you work?
The base is Brunn am Gebirge in Lower Austria, right on the Vienna city border. Work happens in Vienna and across the whole German-speaking region, beyond the area mostly in electronic collaboration. A website knows no borders anyway, and at a distance it is created just as reliably as on site.
Who is behind it
Who is behind keusch.wien?
keusch.wien is the company of Florian Keusch, based in Brunn am Gebirge. Behind the name stands one person with two long lines: marketing since 2012, most recently over a decade as head of marketing with reach across the German-speaking region, and technology since youth, from the first own server to today’s web development.
What qualification and experience do you bring?
Over twelve years of brand management for a corporate division, awarded among other things second place as head of marketing of the year 2021. Technical roots in IT and network engineering, with web development and AI visibility as the professional focus for the past couple of years. Academically a doctorate and an MBA.
Why one person instead of an agency?
Because in the usual split across strategy, design and technology a lot gets lost at the handover points. Whoever is responsible for all three needs nobody to translate in between. You get not a team that changes, but one head who oversees the whole and stands behind it.
Are there references?
Yes, selected work can be found under references. A project is only shown publicly if the client expressly wishes it, and on sensitive topics like recovery never at all. The same discretion applies, of course, to your own project too.
Services at a glance
What does keusch.wien offer?
Three fields. First, new websites, built turnkey and looked after afterwards. Second, strengthening or recovering existing sites: AI visibility, recovery and an honest website assessment. And third, beyond the website, campaigns, market and decision analysis, and brand communication.
I do not know what I need. Where do I start?
With a website assessment. It is the low-threshold entry: an honest diagnosis of where your website stands today, in search, AI visibility, technology, security and content, and what is worth improving first. From that follows which path makes sense for you.
Do you only do websites or also marketing and consulting?
Both. The website is the core business, but some of it reaches further: campaigns whose idea and content arise here, the sober look at market and competition before an investment, and brand communication that holds a message across all channels.
Costs & terms
What does it cost, and why are there no prices on the website?
Because a serious price depends on the plan, not on a table. A small website and a recovery under time pressure cannot be compared. You describe your concern, get a clear assessment and then a concrete proposal you can calculate with at your leisure.
Fixed price or by effort?
Where the scope can be cleanly defined, for instance with a new website, you get a clear frame instead of an open bill. Ongoing care or hard-to-foresee tasks are billed transparently by effort. What applies stands fixed before the start.
What ongoing costs come after the project?
A website wants to be hosted, kept current and watched. You can add this ongoing care, so you never have to deal with servers, updates and visibility yourself. From a fixed flat rate to billing single services, the model follows your wish, agreed in advance and without hidden items.
How does payment work?
Through the keusch.wien company, with a proper invoice and stated VAT. On larger projects a split into part payments is usual, for instance at the start and at handover. We put the terms in writing before the start, so there are no surprises.
Technology & quality
With what technology are the websites built?
No ready-made building block kits and no systems like WordPress. Such solutions still have their place for some cases, but are often cumbersome and co-determined by third-party plugins. Instead it is built bespoke: lean, fast and independent, cleanly readable for search engines and AI services too. Which build approach fits in detail depends on your plan.
How fast are the websites?
Speed is built in, not added afterwards. The sites are built so they load briskly on mobile and on a mediocre connection too. That counts first for your visitors. At the same time the loading speed feeds into the Google ranking and is one of several building blocks of AI visibility.
Is accessibility included?
Yes. The sites are built to recognised guidelines, so they can be operated well with keyboard, screen reader and on small screens. That is lived best practice, not an extra. And because clean, accessible sites are understood better, that feeds into the ranking too.
What about security?
Security is thought through from the start: current encryption, sensible protective measures in the background and a build that offers little attack surface. Where data is processed, it happens sparingly and transparently. A secure site protects not only you, but also the trust of your visitors.
Who maintains the site after launch?
On request, me. After handover the site stays in care: hosting, updates and the monitoring of visibility carry on. So the website stays current and secure, without you becoming the administrator. But you can also take over the upkeep yourself at any time.
AI visibility at a glance
What is AI visibility and why should it interest me?
More and more people no longer ask Google, but ChatGPT, Perplexity or Google’s AI overviews. These services name only sources they can understand and place. AI visibility makes sure your company appears in such answers, instead of simply being missing.
Is that not the same as SEO?
SEO gets you into the results list of a search engine. AI visibility makes sure an AI service names your company in its answer. The basics overlap, but generative answers additionally need clearly structured, independently citable content. SEO is the foundation, AI visibility the extension.
Existing website
Can I keep my existing website and just have it improved?
Often yes. Not every site has to be rebuilt. A website assessment shows whether targeted improvements to technology, content and visibility are enough or whether the structure is so far gone that a rebuild is the cheaper option in the end. You decide on the basis of an honest diagnosis.
Relaunch or rebuild, what makes sense?
That depends on the state of the site. If the problem sits at the surface, a relaunch often does. If it sits in the foundation, in structure, technology or findability, a rebuild is more honest and usually cheaper than constant patching. Which path holds is shown by a sober check of the current state.
Do you also maintain a site that someone else built?
As a rule, no. I mainly look after what I built myself, because then I stand behind every part. With a foreign site a website assessment first clarifies what state it is in. Often a rebuild is more reliable in the end than maintaining a foundation you do not know.
Law & data
Are the websites GDPR compliant?
Yes, as far as the implementation goes. Imprint, privacy policy and cleanly embedded services are part of it from the start, and everything is built in line with Austrian and European law. What is collected beyond that, for statistics or marketing, you decide. Day-to-day operation and content you add later are your responsibility as the operator; I provide the solid foundation for it.
Where are the sites hosted?
As you wish. If you bring a hosting preference, the site can run there. If the hosting runs through me, the data sits on servers within the EU and is subject to European data protection law. We fix the exact location and the terms before the start.
Do I own the finished website?
The finished website is handed over to you, and you are tied to no building block kit and no provider you can no longer leave. Which rights of use and exploitation pass over in detail we set down in the offer. So you keep the freedom to continue the site yourself or elsewhere later.
Is there a contract?
Yes. Before the start you get an offer with a clear description of services: what is implemented, in what frame and on what terms. So both sides know where they stand. The first conversation itself is non-binding and costs nothing.
Languages & region
Do you also build multilingual websites?
Yes. Multilingual sites are laid out from the start so that each language version is found cleanly, by search engines as much as by AI services. This website itself exists in German and English, by exactly the same principle.
In which languages do you work?
Consulting and collaboration run in German and English. The website itself can be implemented in practically any language, as a real, full-fledged language version. Where fine linguistic nuance matters, a final edit by a native speaker is advisable at the end. I am glad to help with finding a suitable person.
AI visibility: key terms explained
What is GEO (Generative Engine Optimization)?
GEO stands for Generative Engine Optimization, the deliberate tuning of a website for AI services such as ChatGPT, Perplexity or Google’s AI Overviews. Unlike a classic search engine, these services return a finished answer instead of a list of results and cite only a few sources. GEO works to make sure your business is among the sources they cite.
GEO, GAIO, AEO, LLMO: what do the acronyms mean?
Four labels for much the same goal, namely appearing in the answers AI services give. GEO (Generative Engine Optimization) is the most common term. GAIO (Generative AI Optimization) and LLMO (Large Language Model Optimization) emphasize the language model behind it, while AEO (Answer Engine Optimization) stresses that a finished answer is returned rather than a list of links. In practice, all four describe work on the same visibility.
What are AI Overviews?
AI Overviews are the AI summaries Google has placed above its classic search results since 2024. Instead of only showing links, Google sums up the answer to a query directly and points to a few selected sources. Whoever is named there gains visibility ahead of the first result, while whoever is missing slips further down the page.
What is llms.txt?
llms.txt is a simple text file in a website’s root directory that tells AI services, in plain form, which content matters and how it should be understood. It works much like the long-established robots.txt, but addresses language models rather than search-engine crawlers. The standard is still young and not honored by every service, yet it belongs to a clean preparation of a site for AI visibility.
What is AI search?
AI search means that people no longer type a query into a search engine and scan through links, but ask an AI service directly and receive a written-out answer. ChatGPT, Perplexity, Google with its AI Overviews and Microsoft Copilot are the best known. For a business the question shifts: no longer only whether you rank on page one, but whether you appear in the answer at all.
Websites and SEO: key terms explained
What is SEO (search engine optimization)?
SEO stands for search engine optimization, the work of making a website appear as high as possible in the results of Google and other search engines for the relevant queries. It covers the technical soundness of the site, its content and the links other sites point at it. SEO is the foundation that AI visibility builds on.
What is a backlink?
A backlink is a link from another website pointing to yours. Search engines read such links as a recommendation: the more credible the linking site, the more weight the link carries. What counts is less the sheer number than where the links come from. A single link from a respected source outweighs a dozen arbitrary ones.
What are Core Web Vitals?
Core Web Vitals are a set of measurements Google uses to judge the real experience of a website: how quickly the main content becomes visible, how promptly the page responds to input, and how steady the layout stays while loading. They feed into ranking and are at the same time a good gauge of whether a site feels fast and stable to visitors.
What is local SEO?
Local SEO is optimization for queries with a geographic intent, such as someone looking for a service provider nearby. A well-kept Google business profile, consistent contact details across the web and locally relevant content help a business show up in the local results and on the map. For companies with a catchment area it is often the most effective lever.
What is responsive design?
Responsive design means a website’s layout adapts automatically to the size of the screen, from a small phone to a large monitor. Instead of two separate versions there is one page that rearranges itself flexibly. Since most visitors now arrive on mobile, this is a precondition rather than a nicety, and it pays into ranking as well.
What is a headless CMS?
A classic content management system such as WordPress both stores content and renders the site’s appearance, in one. A headless CMS separates the two: it delivers content only, while the presentation is built freely and independently. The result is often a faster, safer and more flexible site, because no rigid template and no third-party add-ons dictate how it is built.
What is the Jamstack, what is a static website?
A static website is generated once, in finished form, and sits ready on the server instead of being assembled anew from a database on every visit. The Jamstack is the modern approach behind it. The benefit: such sites load very quickly, offer little to attack and stay stable even under heavy traffic. This website is built on exactly that principle.
What is a landing page?
A landing page is a single page with one clear goal, where visitors arrive from a campaign, an ad or a search. It concentrates on one message and one desired action, such as an enquiry or a purchase, and leaves out anything that distracts from it. Precisely because it is so focused, its success is easy to measure.
What is the conversion rate?
The conversion rate is the share of visitors who actually take a desired action, measured against all visitors. If three out of a hundred send an enquiry, it sits at three percent. It shows whether a website carries its visitors to the goal, and often says more than visitor numbers alone.
What is accessibility (WCAG)?
Accessibility means a website can also be used by people with impairments, whether by keyboard, screen reader or with poor eyesight. The benchmark is the internationally recognized WCAG guidelines. Since 2025 accessibility is also a legal requirement for many businesses; quite apart from that, an accessible site simply reaches more people and is better understood by search engines.
Your question is not here?
Describe briefly what it is about. You get an honest answer, with no sales pressure.